Delivered Catering Terms & Conditions

Timing

Please place your order no later than 10:00am, three business days in advance.
For last-minute requests, email our team — we’ll do our best to help.

Minimum Orders

Monday–Friday: $700 including GST (excl. delivery)
Saturday: $1,000 including GST (excl. delivery)
Sunday: $3,000 including GST (excl. delivery)
Please note: we do not deliver on Public Holidays.

Payment

Full payment is required before the day of delivery.
If your business places regular orders and would like alternative payment terms, please complete our Business Account Application Form and send it to orders@glumecatering.co.nz. We’ll confirm once received.

Consolidated invoices available on request
Credit card payments incur a 2.5% surcharge

Dietary Requirements

Menu items suitable for dietary needs are clearly marked.
When ordering, please add notes in your cart so we can prepare accordingly. Our team will confirm all details before processing.

Order Confirmation, Changes & Cancellations

Every order is reviewed before we send confirmation.
Changes can be made up to the order cut-off time (10:00am, 3 business days prior).
Cancellations made with less than 72 hours’ notice will be charged in full.

Sustainability

We’re committed to reducing waste and supporting local producers.

Menus change seasonally to reflect fresh, local ingredients
Meat sourced from cage-free, sustainable farms
Seafood guided by best-practice sustainability standards
Kitchen practices include recycling, composting, and stock control

Serve ware & Presentation

Cardboard serve ware is 95% compostable, with recyclable windows
Disposable plates & cutlery are made from pine or bamboo
Choose Premium Presentation at checkout for reusable platters (includes collection & cleaning the next business day)